Publications

You can also find my articles on my Google Scholar profile.

* denotes co-first authorship.

Journal Articles


Conference Papers


Working Papers


AI-Enabled Task Allocation: Measuring Provider Effects and Improving Secure Message Routing

Sean Tsung, Jisun Lee, Yue Hu, Song-Hee Kim, and Vijaya Parameswaran

Working paper.

• Accepted for presentation, Wharton Empirical Operations Management (EMPOM) + AI Workshop 2026.

Frequency-Based Heterogeneity in Patient Characteristics and Resource Utilization among Secure Messaging Users in Primary Care

Jisun Lee, Sean Tsung, Yue Hu, Song-Hee Kim, Steven Asch, Timothy Tsai, Olivia Jee, Michael A. Pfeffer, Christopher Sharp, and Vijaya Parameswaran

Working paper.

ViSRL: A Visual Learning Analytics System for Self-Regulated Learning

Huan Wei, Haotian Li, Sean Tsung, Meng Xia, Yong Wang, and Huamin Qu

Working paper.